Account Supervisor

About the role

As an Account Supervisor, you strategically anticipate our client’s needs and share your masterful account management skills. You will assist in the strategy and development of advertising and marketing programs, provide strategic/solid thinking to both clients and the agency, with exceptional coordination across departments. You must possess a mastery of driving programs to flawless execution coupled with strong strategic thinking skills. You have a keen eye for detail and never shy away from letting your leadership shine both within our walls and outside of them. 

Essential Functions

  • Manage clients: their people, their work and their budgets with a strong attention to detail. 
  • Juggle multiple accounts, teams, and constant collaboration with our creative, media, digital and project management departments. 
  • Demonstrate how you love to think above and beyond expectations on tasks, as well as seek out new opportunities for clients, PACO and your team alike. 
  • Understand that no day is the same. Sometimes you’ll take the lead driving strategy and planning activity and while others you’ll be hands-on ensuring tactical execution is delivered on time and on budget 
  • Have a slight obsession with an on-time, on-budget, on-strategy work life. 
  • Multitask across multiple client accounts and projects under deadline 
  • Seek out new business opportunities with new and existing clients and plays a supportive role in their development 
  • Represent the agency at industry functions, promoting the agency at every opportunity and be fully familiar with agency credentials and specialties 
  • Providing strategic counsel and developing integrated and measurable marketing programs 
  • Responding appropriately and immediately to client requests and concerns, and keeping clients informed of the status of projects. 
  • Preparing as needed overview and/or recaps of client’s activities and plans for future development of accounts 
  • Identify and quickly grasp new technologies and account duties 
  • Supervise and mentor mid-to-entry level team members 
  • Work to manage client budgets, preparation of monthly revenue forecasts and overseeing preparation of client estimates and invoices 
  • Foster positive relationships with team and clients including the mentoring and development of junior staff 
  • Other duties as assigned 


PACO Collective is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. PACO will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you need a reasonable accommodation in the application process, please contact Human Resources to make arrangements.

The following links contain further information:

For details about EEO law in English click here and Spanish oprime aquí.
The Immigrant and Employee Rights Poster.
PACO participates in E-Verify program. More information is here.


  • Experience working on multicultural marketing is a must, national or global brand experience will put you at the top of the list 
  • 5-7 years of advertising agency experience required 
  • Bilingual and/or bicultural a plus 
  • Experience working on TV/Video production and/or complex digital projects a plus
  • Strong verbal and written communication skills 
  • Working knowledge of digital media 
  • Robust analytical thinking skills  
  • Excellent time management   
  • Dynamic presentation skills 
  • Extremely organized and a problem solver  
  • Detail-oriented 
  • Highly-honed interpersonal skills and is collaborative 

Benefits & Perks

  • Professional Development Allowance
  • Phone Plan Allowance
  • Health Insurance
  • Happy Hours
  • Financial Wellness Program & Working Advantage

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